Email Address
info@paymentpride.co.uk
Phone Number
+44 (0) 2085523100
Privacy Policy
Introduction
At Paymentpride we acknowledge the importance of data protection and transparency. This Policy reflects our promise to maintain your privacy and provide a trustworthy and secure environment for handling your personal information. We are fully committed to complying with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR). These regulations underpin our duty to handle your data lawfully and securely, helping prevent unauthorised access or misuse.
Payment Pride Limited (Company Registration Number: 11658663), which operating under the trading name Paymentpride, is firmly dedicated to safeguarding your personal data. This Data Governance and Privacy Policy (“the Policy”) outlines how we collect, use, store, and disclose your information, as well as your rights relating to our data processing practices.
Payment Pride Limited (Company Registration Number: 11658663), which operating under the trading name Paymentpride, is firmly dedicated to safeguarding your personal data. This Data Governance and Privacy Policy (“the Policy”) outlines how we collect, use, store, and disclose your information, as well as your rights relating to our data processing practices.
Information Details We Collect
To deliver our services effectively, Paymentpride collects various categories of personal data, including:
Identification Details
This includes your full name, home address, email address, contact number, and government-issued identification (e.g., passport or national ID number).
Financial Details
We may collect data such as your bank account number, credit/debit card information, payment history, and other details required for processing transactions.
Business Details
We require specific business-related information including your company name, registered office address, tax reference number, and other business identifiers.
Device Information
Our systems may automatically collect data such as your IP address, browser type, operating system, and unique device identifiers to enhance service performance.
Usage Data
This involves data on how you interact with our services—such as pages visited, time spent, search activity, and the tools or features used on our platform.
Marketing Preferences
We collect your communication preferences to ensure our marketing content aligns with your interests. Where permitted, we may obtain personal data from trusted third parties like credit agencies or fraud prevention services.
Collecting this information allows us to deliver efficient services, improve user experience, and detect or prevent fraud.
Methods of Data Collection
We obtain personal data through several channels, including:
Website Activity
We gather data via service applications, web forms, live chats, and newsletter sign-ups.
Direct Communication
When you contact us by email, telephone, post, or in person, we may collect and store the details you provide.
Transactional Information
Details from your transactions (e.g., amounts, dates, and payment history) help us maintain and improve our services.
Surveys and Feedback
Feedback from surveys or customer satisfaction forms allows us to better understand your needs and improve our offerings.
Social Media
Interactions through our official social media platforms, such as messages or comments, may be used to respond to your enquiries.
Cookies and Tracking
We use cookies and similar technologies to gather data such as site preferences, browsing habits, and device usage to optimise our services.
Third-Party Sources
We may also use data from reliable external sources, including credit reference agencies and publicly available records, to complement our knowledge of your needs.
These various channels enable us to tailor our services, respond to your queries effectively, and ensure a seamless user experience—all in line with data protection legislation.
Our Utilization of Your Information
We process your personal data for the following legitimate business purposes:
- Payment Processing To handle secure payment transactions and manage both incoming and outgoing funds.
- Customer Support To respond to your queries and provide prompt, effective support.
- Service Enhancement To analyse user feedback and behaviour, helping us improve the functionality and quality of our services.
- Marketing To provide tailored communications based on your preferences, ensuring relevant and useful promotions.
- Legal Compliance and Security To meet regulatory requirements, prevent fraud, and uphold secure operational standards.
- Personalised Experience To customise your user experience based on your interests and interaction patterns.
- Research and Innovation To support the development of new features and services that meet your evolving needs.
Data Sharing and Disclosure Policy
We only share your personal data when necessary and strictly with trusted parties, including:
- Payment Processors To ensure smooth and secure transaction handling.
- Fraud Prevention Services To detect and prevent fraudulent activities.
- Professional Advisors For guidance from legal, financial, and compliance experts.
- Regulatory Authorities To comply with legal or regulatory obligations when required.
Data Security and Retention
Security Measures
To protect your data, we implement robust safeguards:
- Encryption We use advanced encryption methods for data in transit and at rest.
- Access Controls Data access is restricted to authorised personnel only.
- Regular Audits Ongoing security audits help identify and resolve potential risks.
- Secure Infrastructure Our systems are protected by secure databases, firewalls, and intrusion detection tools.
- Staff Training Employees receive regular training in data protection and cyber security best practices.
Data Retention
We retain your personal data only as long as necessary to fulfil its intended purpose and comply with legal obligations. Once this period ends, your data is either securely deleted or anonymised.
Your Rights and Options
In line with the GDPR and the UK Data Protection Act, you have the following rights:
- Right to Access – Request a copy of your personal data we hold.
- Right to Rectification – Request corrections to inaccurate or incomplete data.
- Right to Erasure – Request deletion of your data where applicable.
- Right to Restrict Processing – Request limitation of how your data is used in certain scenarios.
- Right to Object – Object to data use, especially for direct marketing or where processing is based on legitimate interests.
- Right to Data Portability – Request your data in a transferable format and have it sent to another organisation if feasible.
Policy Updates
We regularly review this Policy to ensure compliance with relevant laws and evolving best practices.
Notification of Changes
Any updates will be clearly posted on our website. We encourage you to check periodically for changes.
Direct Notifications
For significant changes, we may notify you directly via email or other appropriate means. We are committed to transparency and keeping you informed about how your data is handled.
Contact us for further information
We encourage you to review our Privacy Policy for further details on how we collect and process personal data, you can contact us at:
Payment Pride Limited
Office 1, 241e High Street North, London, E12 6SJ
Info@Paymentpride.co.uk
Office 1, 241e High Street North, London, E12 6SJ
Info@Paymentpride.co.uk
PaymentPride is an established and reputable Independent Sales Partner of payment processing services within the United Kingdom.
Contact
- Office-1, 241E High Street North, London. E12 6SJ
- info@paymentpride.co.uk
- +44 (0) 2085523100
- +44 (0) 7458370111
Quick Links
Office Hours
- Mon-Fri : 9:00 AM - 5:30 PM
- Sat-Sun : Closed
PaymentPride is a trading name of Payment Pride Ltd, Registered in England & Wales, Registration – 11658663. PaymentPride Ltd is data protection registered bearing the ICO reference no: ZB668269